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Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts

Thursday, May 23, 2024

Customer Service in South Africa

 First, I am not better--worse. I will call a doctor tomorrow. I did not go to sleep early on Wednesday night, but I did sleep once in bed. I suppose I only slept for about five hours. 

The mower came. The appliance repair guy showed up about ten minutes before we needed to leave house, so left. Tree guy does not answer or return calls. An electrician guy did not show up or call. 

Tommy is eating and will get my dinner when he finishes. 

I had to call a customer service for one of the rings. The woman who answered had an accent I could not place. So, I asked her. She was in and is from someplace in South Africa. I told her that I could understand her perfectly even with a strong accent. She gasped and thanked me, laughing giddily. She said she was so pleased. Except for a guy in Mumbai who studied in England, she was best I had talked with. She said she studied in a school, Catholic college. She said she learned under white people and that was why I could understand her. He obviously spoke Standard English. Of course, anyone whose native tongue was English could teach her to speak this well. She said she was Black and speaks Xhosa. 

She kept thanking me for thinking and saying she spoke English so well. She said I made her day. She even knew our sayings. Plus, she solved my problem easily. 

I cannot walk well, trying to fall. But, a walker would not help because I could topple it. So, I hold onto walls and furniture. 

Now, I am watching Gunsmoke with a stellar performance by 'Colonel Potter.'

I called my two friends in Cullman tonight. The older one who fell and had stitches in her head is still irritated her children hired a cleaner to come three days a week. However, this woman drives them to the store and to lunch today. The other is still hurting from falls, too. 

The cleaner from here just called at 9:30 and will come Sunday afternoon. I think emptying and sorting the freezer will be in order. Maybe not.